Here’s
something I wonder over more and more.
Why is it that obtaining quality work is like trying to resurrect the
dinosaurs? Case in point…a number of
months back, I had to have the motor to my house heater replaced. That process turned out to take longer than
had been quoted, but…the job did get done and I had heat this past winter. So, silly me, I thought everything had been
done the way it should’ve been, cause, ya know, I did hire a professional after
all. But, seeing as quality work is
becoming more rare, quality is not what I got.
Today,
I had another repair company out to take a look at our air conditioning unit
that decided to stop blowing cold air.
In short order, it was determined that it needed a Freon charge. No biggie.
I authorized the work and the repairman set about his task. About a half hour later, he returned from my
attic, a puzzled look on his face. He
then asked, “Did you recently have the motor to your heater replaced?”
When
I told him I had, his look became even more perplexed. “By us?” he asked. It was obvious by his tone that he hoped the
answer would be no.
I
explained that the work had been by another company. Relieved, he then told me how that individual
had put the motor in—backwards.
“Backwards?!”
I asked, shock punctuating my remark.
“How could it have worked then?”
I
was told that it would work, though at only about half power. Thinking back and now grateful that I hadn’t
had one of our more bitter cold winters, I shook my head. Today’s repairman then shared how he’d fixed
the problem—no charge—and implored that I never
use the other company again. I thanked
him for the no-charge repair and assured him I’d lose the other company’s name
and number.
